When you can't pick up, the caller gets a text from your business number within seconds, so the job doesn't go to the next company on their list. Their reply lands in your CRM and on your phone.
CallRail's 2025 report on 1.1 million leads found home services businesses miss 14% of their calls [1].
Of 16.7 million missed calls studied by Quo, 69% got no callback within 48 hours [2].
Speed decides it. In a Harvard Business Review study, firms that replied within an hour were nearly 7 times as likely to qualify the lead as firms that replied even an hour later [3].
Sent from your business number, in your words, the moment a call goes unanswered.
The caller's reply shows up in your CRM inbox and as a notification on your phone, so you can answer from anywhere.
Each one becomes a contact with the time they called, so you can see who still needs a call back.
After closing, the text can say when you open and include your booking link.
U.S. carriers require businesses to register before texting customers (this is called A2P 10DLC). We handle the registration with you.
On a call we map your business hours, your number and what the text should say.
It is set up in GoHighLevel and tested with real calls to your line.
From then on, every missed call gets a text, and you see every one.
In most setups, yes: calls forward through a GoHighLevel number, so customers keep dialing the number they already know. We confirm it for your carrier on the first call.
Whatever you approve. Most say who you are, that you're with a customer, and ask what they need. Anyone can reply STOP to stop texts.
Yes, with one or two follow-up texts you approve, and it stops the moment they reply or opt out.
A short call with Josiah, who builds and runs every system himself. You will leave knowing what to fix first.