Terms of Service

    Last Updated: October 13, 2026

    1. Acceptance of Terms

    By accessing or using the website at www.cyberrealm.biz or any services provided by Cyber Realm ("we," "us," or "our"), you ("you" or "User") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our website or services.

    By using our services, you also acknowledge and agree that you may receive text messages (SMS/MMS) from Cyber Realm as part of the services you have opted into. Your consent to receive such messages is a condition of using certain features of our services.

    2. Description of Services

    Cyber Realm provides the following services:

    • AI Voice Agent Services: AI-powered voice agents that qualify leads, book appointments, and interact with customers on behalf of our clients.
    • SMS Messaging Services: Marketing messages, appointment reminders, service notifications, and transactional communications delivered via registered A2P 10DLC long code numbers.
    • CRM & Technology Integrations: Integrations with customer relationship management systems, scheduling platforms, and analytics tools.
    • Digital Products: Guides and automation templates sold at shop.cyberrealm.biz, covered by Section 16.

    To operate and manage our business communications and social media presence, Cyber Realm may use automated tools, scheduling systems, and third-party platform integrations, including Meta's Graph API (Facebook and Instagram), accounting platform APIs including Intuit QuickBooks Online, and other social, marketing or business platform APIs. These tools are used on accounts we own or are authorized to manage. On our own accounts, they also read the statistics each platform reports for our posts (totals such as views, likes, shares and followers, never who did them) so we can decide what to post next, as described in Section 15 of our Privacy Policy.

    3. SMS Messaging Disclosures

    By opting in to receive SMS messages from Cyber Realm, you acknowledge and agree to the following:

    3.1 Types of Messages

    You may receive the following types of text messages:

    • Marketing and promotional messages about our services and offers.
    • Appointment reminders and scheduling confirmations.
    • Service updates, notifications, and alerts.
    • Transactional messages related to your account or service activity.
    • Follow-up messages related to inquiries or consultations.

    3.2 Message Frequency

    Message frequency varies based on the program(s) you have opted into and your interactions with our services. You may receive recurring messages. Typically, you can expect to receive between 1 and 10 messages per month, though frequency may vary.

    3.3 Message and Data Rates

    Message and data rates may apply. Standard messaging rates from your wireless carrier may apply to messages you send or receive. Contact your wireless provider for details about your text messaging plan.

    3.4 Opt-Out Instructions

    You may opt out of receiving SMS messages at any time by replying "STOP", "UNSUBSCRIBE", "CANCEL", "END", or "QUIT" to any message. After opting out, you will receive a one-time confirmation message and no further messages will be sent unless you re-opt in.

    3.5 Help

    For help or information about our messaging programs, reply "HELP" to any message or contact us at j.ramirez@cyberrealm.biz.

    3.6 Carrier Disclaimer

    Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and network availability.

    4. User Obligations

    By using our services, you agree to:

    • Provide accurate, current, and complete information when requested.
    • Maintain the security of your account credentials.
    • Use our services only for lawful purposes and in accordance with these Terms.
    • Not impersonate any person or entity or misrepresent your affiliation.
    • Not interfere with or disrupt our services, servers, or networks.

    5. Prohibited Uses

    You agree not to use our services to:

    • Send unsolicited or unauthorized messages, spam, or bulk communications.
    • Transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
    • Violate any applicable local, state, national, or international law or regulation.
    • Attempt to gain unauthorized access to our systems, accounts, or data.
    • Use our AI voice agent or SMS services to deceive, defraud, or mislead recipients.
    • Reverse engineer, decompile, or disassemble any aspect of our technology or services.

    6. Data Collection and Privacy

    We collect and process personal information as described in our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your information as set forth in the Privacy Policy.

    We use artificial intelligence (AI) tools to run our business and deliver our services, including drafting, call summaries, bookkeeping, and automation. Information you share with us as a client or prospect may be processed by these AI service providers for those purposes, as described in Section 6 of our Privacy Policy.

    We are committed to protecting your data and do not sell, rent, or share your mobile phone numbers or SMS consent information with third parties for their own marketing purposes.

    7. Intellectual Property Rights

    All content, features, functionality, trademarks, logos, and intellectual property on our website and within our services are owned by or licensed to Cyber Realm. You may not copy, modify, distribute, sell, or lease any part of our services or content without our prior written consent.

    You retain ownership of any content you provide to us. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and store that content solely for the purpose of providing our services to you.

    8. Disclaimer of Warranties

    Our services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

    We do not warrant that our services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee the accuracy, completeness, or reliability of any content or information provided through our services.

    9. Limitation of Liability

    To the fullest extent permitted by applicable law, Cyber Realm and its owners, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with:

    • Your use of or inability to use our services.
    • Any SMS messages sent or received through our platform.
    • Any unauthorized access to or alteration of your data.
    • Any third-party conduct or content on our services.

    Our total aggregate liability for any claims arising out of or relating to these Terms or our services shall not exceed the amount you have paid us in the twelve (12) months preceding the claim.

    10. Indemnification

    You agree to indemnify, defend, and hold harmless Cyber Realm and its owners, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services, your violation of these Terms, or your violation of any rights of a third party.

    11. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, United States, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or our services shall be resolved in the state or federal courts located in Oklahoma County, Oklahoma.

    12. Changes to These Terms

    We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

    13. Termination

    We reserve the right to suspend or terminate your access to our services at any time, with or without cause and with or without notice. Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, indemnification, and limitations of liability.

    14. Severability

    If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

    15. Entire Agreement

    These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cyber Realm regarding the use of our services and supersede all prior agreements and understandings.

    16. Digital Products

    Cyber Realm sells digital products, such as guides and automation templates, at shop.cyberrealm.biz (the "Shop"). This section applies to every Shop purchase, together with the rest of these Terms. Shop products are sold by JNR Infinite Realm LLC, doing business as Cyber Realm, 9905 S Pennsylvania Avenue, Suite A, Oklahoma City, Oklahoma 73159, United States.

    16.1 What You Get

    • Each product page lists what is included and what you need to use it, such as the software, accounts or plan it was built for. Please read it before you buy.
    • Setup, installation, customization and support are not included unless the product page says so or you buy them separately.
    • Prices are in US dollars. Payments are processed by Stripe. We never see or store your full card number.

    16.2 Delivery

    • Your files are available right after payment on a personal downloads page, and we email you its link. The link belongs to your order, so keep it private.
    • Each download button on that page works for 15 minutes. Open the page again any time for fresh ones.
    • Please download and keep a copy of your files. Your downloads page stays available while the Shop runs, but we cannot promise that any link will work forever.
    • If a payment is refunded or disputed, the downloads page for that order stops working.

    16.3 License

    • When you buy a product, you receive a non-exclusive, non-transferable license to use it to build automations and materials for your own business and for your clients. You may change the files as you need.
    • You may not resell, share, give away, publish or upload the files themselves, changed or not, for example as a template, a template pack, a course or a marketplace listing.
    • All rights not granted in this section stay with Cyber Realm.

    16.4 No Refunds, With Two Exceptions

    Because your files are available right after payment and a delivered file cannot be returned, all Shop sales are final. At checkout you ask for your files right away and agree that once they are available, the order cannot be canceled or refunded, except as this section says.

    You will receive a full refund for an order, or for the item affected, if:

    • your files never arrive and we cannot deliver them; or
    • a file is broken, meaning it will not open or import as its product page describes, and we cannot fix it or replace it with a working copy.

    How to ask: email j.ramirez@cyberrealm.biz from the email address you used to order, and tell us what went wrong. We will first try to deliver your files or send a working copy. If we cannot, we will refund the payment to the card or account you paid with.

    Nothing in this section limits any rights you have under the laws where you live.

    16.5 One-Click Add-Ons and Your Saved Card

    • Some products offer an add-on right after payment. When one is offered, the checkout page tells you, and Stripe saves your card for that order only.
    • On the next page you can add the offer with one click within 30 minutes of paying. Your card is charged again only if you click to add it, once, for the price shown, in US dollars.
    • We never use the saved card for anything else. To have it removed, email j.ramirez@cyberrealm.biz.
    • An add-on is a digital product under this section, including Section 16.4.

    17. Internal Platform Integrations and License Scope

    Certain Cyber Realm software integrations, including the Cyber Realm integration with Intuit QuickBooks Online, are internal business tools. They are not public applications, are not offered or licensed to the public, and are not made available for outside consumers or clients to connect their own accounts to. Any license to use those integrations is limited, non-exclusive, non-transferable, revocable, and granted solely to authorized Cyber Realm personnel for Cyber Realm's internal business purposes.

    These integrations are provided on an "AS IS" and "AS AVAILABLE" basis, and the disclaimer of warranties and limitation of liability sections of these Terms apply to them in full. Cyber Realm does not process data on behalf of any platform provider through these integrations. The handling of information received through them is described in our Privacy Policy.

    Use of these integrations is also governed by the terms of the underlying platform provider. Nothing in these Terms grants any right that the platform provider's own terms do not permit.

    18. Contact Us

    If you have questions about these Terms of Service, please contact us: